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Staff Directory

The IIAAR staff is here to help members access benefits and services,
and share their experience and expertise with you.

Contact any of us at 501-221-2444 or 800-221-3132.


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​​​​​Executive Vice President

Z. Lynn Zeno
Legislative [ Federal & State ]
Lobbyist
Company Relations
Member Advocacy
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ValIndv.jpg Insurance Programs Manager
Debbie Ball, CISR
E&O Administrator
Big "I" Markets
RLI & In-Home Business
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ValIndv.jpgMembership Services Coordinator
Valerie Young
Membership Dues & Payments
Young Agents Liaison
Jr. Golf
Office Depot Program
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vyoung@iiaar.org


WayneIndv.jpg Life & Health Director
Wayne Shearon
Staff Instructor
Life & Health Program Coordinator

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LisaIndividual.jpgDirector
Lisa Hanshew
Premium Finance
Accounts Receivable/Payable
Employee Benefits
Meetings & Events
Public Relations
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lhanshew@iiaar.org


Marla1.jpg Education Director
Marla Williams, CIC
Staff Instructor
Technical Advisor
National Alliance Liaison
CIC Coordinator
Classroom Rental Coordinator

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mwilliams@iiaar.org



kariindv.jpgMember Recruitment &
Communications Manager
Kari McAfee, CISR
New Member Marketing
Social Media Marketing
Trusted Choice Program
IIAA Website & Magazine
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