Designation Programs Offered

The Natil All.JPG
​​Certified Insurance Counselor - CIC

The Independent Insurance Agents of Arkansas is proud to serve at the state licensee for The National Alliance program of Certified Insurance Counselor. The CIC designation signifies a high level of professional education and a committment to a course of continuing education. Persons who earn the CIC designation have indicated they recognize the need for practical insurance education through their careers as insurance professionals. 

The CIC designation is earned by attending five three-day institutes including Life & Health, Commercial Property, Commercial Casualty, Personal Lines and Agency management. At the conclusion of each institute a rigorous examination must be passed.

Once the designation is obtained, CICs must attend at least one institute a year in order to meet the update requirement.



CIC Life & Health


CIC Personal Lines


CIC Agency Management


CIC Commercial Casualty


CIC Commercial Property


Certified Insurance Service Representative - CISR

The Independent Insurance Agents of Arkansas Association is proud to serve as the state licensee for The National Alliance Certified Insurance Service Representative program.​
The CISR Program is a nationally recognized designation program designed to serve the practical needs of customer service representatives, newly licensed producers, company personnel, and those who wish to refresh their product knowledge.
There are a total of nine one-day courses that focus on understanding exposures and coverage. Each course is followed by a comprehensive one hour exam.  Anyone may attend the classes without taking the exam; however, if you wish to earn the CISR designation, you must pass at least five of the nine courses.​​​
Once the CISR designation is earned, CISRs must attend one CISR seminar per year in order to meet the update requirement.


January 12

Febraury 16

 March 9

March 23 - Ft. Smith, AR

April 13

 May 11

June 29

July 20

August 17 - Springdale, AR

August 24

September 21

October 26

November 16

For questions contact:
Marla Williams