The CIC Agency Management Institute focuses directly on improving and developing effective – and therefore financially profitable­ – business management skills. Helping to raise standards across the entire agency and providing direction for this institute is a talented faculty of presenters, who are veteran managers with years of insurance management experience. Along with the highly rated classroom presentations, agency owners and managers will be able to discuss common problems with their peers during small group breakout sessions. For this reason, participants are asked to bring forms, procedures, and ideas to share. Topics include: The Agency as an Organization Financial Analysis and Agency Value Managing an Agency’s Book of Business I – New Business Managing an Agency’s Book of Business II – Retention Human Resources Agency Productivity and Effectiveness Legal and Ethical Responsibilities This institute starts at 10:00 A.M. Wednesday and goes to 3:00 P.M. on Friday. Test given for prospective designation earners on Saturday Morning. Institute qualifies for 20 hours of state CE credit [+]
Begins at 1:00pm. This is a 3 hour Ethics course presentation to fulfill your ethics CE requirement. Instructor: Marla Williams [+]
Career Builders This is a three day seminar that qualifies for 24 hours of continuing education (including 3 hours of ethics). The course will be presented by Wayne Shearon, Tuition is $295.00. This 3 day course will be held over period of 3 weeks. The registrant will attend 1 day each week for a period of 3 weeks. The format of the class will be as follows: 2/12/18 - 8:30-3:30 2/19/18 - 8:30-3:30 2/26/18 - 8:30-3:30 Topics to be covered include: Developing A Professional Image Life & Health Insurance Concepts Products and Services Defining Your Target Market Fear of Cold Calling Overcoming Stalls & Objections Closing Principals The Sales Presentation [+]
Classes start at 8:30 a.m. each of the three days. Tuition: $185 This course combines assigned online study and classroom instruction to accomplish the goal of passing your Property & Casualty exam. Unlike other schools available, our tuition includes the cost of a comprehensive online exam simulator which can help you prepare for your exam. Marla Williams instructor. [+]
Classes start at 8:30 a.m. each of the three days. Tuition: $185 This course combines assigned online study and classroom instruction to accomplish the goal of passing your Life and Health exam. Unlike other schools available, our tuition includes the cost of a comprehensive online exam simulator which can help you prepare for your exam. Wayne Shearon Instructor [+]
The conference will be held at Hotel Hot Springs with golf located at Hot Springs Country Club. More details to come. Contact Debbie Ball at 501-221-2444 with any questions. [+]
CAM 5 is the fifth course in IIAT's Certified Account Manager designation program. This is the only one of the five CAM videos exclusively available through video and does not require the passing of an exam. CAM 5 consists of four videos; those looking to receive the CAM designation must register for and complete each of the four videos. CAM 5- Effective Training of New Employees: The difference between a job and a career are decided within the first few days. This course will help those charged with training a new person balance current workload while still giving the new hire the attention he/she needs to succeed. This video is one of the four videos that make up IIAT’s CAM 5 course. Note - 3 other videos are included in the CAM 5 program. You must register for each of the four videos to complete CAM 5 and receive the CAM designation. See the catalog to sign up: CAM 5- Managing Perceptions and the Customer Experience CAM 5- Business Body Language CAM 5- Relational Intelligence & Conflict Resolution [+]
Part 2: Please note - Parts 1 & 2 can be taken out of order!! Also note, this course runs approx 3.25 hrs so plan your schedule accordingly! This course is one of two parts. Successful completion of both parts will apply toward the agency's requirement for the 10% Swiss Re and Fireman's Fund E&O discount. * This course is designed to give agents important information to help reduce their exposure to E&O claims. Topics that will be discussed include: • Agency Defenses Documentation • E&O Considerations of Agency Operations • Agency/Carrier Relationships - Law of Agency *Subject to state filings Important - Please Read: To claim the Swiss Re and Fireman's Fund 10% discount, when both parts 1 and 2 are complete, send a copy of both completion certificates to your state independent insurance agents and brokers association. Please see the document on the materials tab marked "Swiss Re Fireman's Fund 10% Discount" for your state contact. [+]
*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. SUMMARY: FEMA has published minimum training and education requirements, as required by section 207 of the Flood Insurance Reform Act of 2004, for all insurance agents who sell Standard Flood Insurance Policies issued through the National Flood Insurance Program (NFIP). This course meets the one-time continuing education requirement for existing licensees. The Course covers the basics of the flood insurance market and reviews the main policy forms that are used in flood insurance today. Finally, the course will review flood zones, general rules and claims, and includes recent NFIP legislative changes. Presenter(s): Tammy Goodman [+]

Visit your National Association website!

Visit the Independent Insurance Agents and Brokers of America, Inc. National Association website for more state specific information on advocacy, education opportunities, conventions, news, and how to plug in by being a member.[+]

Bret Baier to Address Big "I" Members

WASHINGTON, D.C., Feb. 2, 2018— The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) today announced that FOX News Channel’s Bret Baier be will be a featured speaker at the annual Big “I” Legislative Conference.[+]
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