Course provides 6 hours general CE credit.
Instructor: Marla Williams
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CISR Agency Operations (incl.Ethics) Location IIAA classroom
A Number of highly relevant agency operations topics have been combined into a one-day course that will really make a difference from day one. This course is applicable for agencies and professionals in all lines of insurance.
Topics of this course include: Factors that affect how and agency distributes its products and services; the difference between an agenct and a broker; and the standard of care an agent owes to those they come in contact with. Additional discussion will involve the insurance marketplace and basic insurance licensing requrements, including the importance in dealing with properly licensed, financially stable insurers, and issues involving excess and surplus lines agents/brokers. You'll also learn why you need to understand basic risk management techniques and how to properly communicate with clients and carriers. A portion of the course is devoted to basic financial statement analysis, due to the critical nature of the past financial performance of a business.
The Agency Operations course concludes with a discussion of expectations and professional responsibilities within the agency, including the ethical and legal behavior characteristics for agents. Seminar start at 8:00 sharp (check in 7:30-8:00). Lecture ends at 3:30 with 1 hour test for designee candidates at 4:00.
Seminar earns 7 hours of state CE credit including one 1 hour of Ethics.
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Classes start at 8:00 a.m. each of the three days. This course combines assigned online study and classroom instruction to accomplish the goal of passing your Life and Health exam. Unlike other schools available, our tuition includes the cost of a comprehensive online exam simulator which can help you prepare for your exam.
Instructor: Wayne Shearon
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This course combines assigned online study and classroom instruction to accomplish the goal of passing your Property & Casualty exam. Unlike other schools available, our tuition includes the cost of a comprehensive online exam simulator which can help you prepare for your exam.
Instructor: Marla Williams
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This will be held at our office - 5000 Northshore Dr., North Little Rock, AR 72118. We will sponsor a food drive for the Arkansas Food Bank Network. PLEASE BRING YOUR CANNED FOODS TO THE PARTY!
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Please come out and help the Young Agents provide, prepare and serve a wholesome and nutritious meal, giving the residents of Our House the security of knowing where their next meal is coming from, that it will be filling and served with a smile.
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CAM 5 is the fifth course in IIAT's Certified Account Manager designation program. This is the only one of the five CAM videos exclusively available through video and does not require the passing of an exam. CAM 5 consists of four videos; those looking to receive the CAM designation must register for and complete each of the four videos.
CAM 5- Effective Training of New Employees:
The difference between a job and a career are decided within the first few days. This course will help those charged with training a new person balance current workload while still giving the new hire the attention he/she needs to succeed.
This video is one of the four videos that make up IIAT’s CAM 5 course.
Note - 3 other videos are included in the CAM 5 program. You must register for each of the four videos to complete CAM 5 and receive the CAM designation. See the catalog to sign up:
CAM 5- Managing Perceptions and the Customer Experience
CAM 5- Business Body Language
CAM 5- Relational Intelligence & Conflict Resolution
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Part 2:
Please note - Parts 1 & 2 can be taken out of order!! Also note, this course runs approx 3.25 hrs so plan your schedule accordingly!
This course is one of two parts. Successful completion of both parts will apply toward the agency's requirement for the 10% Swiss Re and Fireman's Fund E&O discount. * This course is designed to give agents important information to help reduce their exposure to E&O claims. Topics that will be discussed include:
• Agency Defenses Documentation
• E&O Considerations of Agency Operations
• Agency/Carrier Relationships - Law of Agency
*Subject to state filings
Important - Please Read:
To claim the Swiss Re and Fireman's Fund 10% discount, when both parts 1 and 2 are complete, send a copy of both completion certificates to your state independent insurance agents and brokers association. Please see the document on the materials tab marked "Swiss Re Fireman's Fund 10% Discount" for your state contact.
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*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015.
SUMMARY:
FEMA has published minimum training and education requirements, as required by section 207 of the Flood Insurance Reform Act of 2004, for all insurance agents who sell Standard Flood Insurance Policies issued through the National Flood Insurance Program (NFIP). This course meets the one-time continuing education requirement for existing licensees.
The Course covers the basics of the flood insurance market and reviews the main policy forms that are used in flood insurance today. Finally, the course will review flood zones, general rules and claims, and includes recent NFIP legislative changes.
Presenter(s): Tammy Goodman
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As the winter season takes hold and the holidays approach, so do a plethora of risks—and consumers need protection.
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Choose from 23 easy-to-read white papers based on presentations and articles written by some of the industry's leading experts.
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A new tool has been added to the E&O Happens website: the File Review Questionnaire, which allows agencies to take an inventory of a customer's file contents.
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The findings of the 2018 Future One Agency Universe Study were released this week, and the state of the independent agency system remains strong and healthy!
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Have you offered Coalition’s cyber liability coverage to all your commercial clients? If not, now is the time!
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IIAAR is the premier association for independent agents, representing agents and their employees in Arkansas.
