CAM 5 is the fifth course in IIAT's Certified Account Manager designation program. This is the only one of the five CAM videos exclusively available through video and does not require the passing of an exam. CAM 5 consists of four videos; those looking to receive the CAM designation must register for and complete each of the four videos. CAM 5- Effective Training of New Employees: The difference between a job and a career are decided within the first few days. This course will help those charged with training a new person balance current workload while still giving the new hire the attention he/she needs to succeed. This video is one of the four videos that make up IIAT’s CAM 5 course. Note - 3 other videos are included in the CAM 5 program. You must register for each of the four videos to complete CAM 5 and receive the CAM designation. See the catalog to sign up: CAM 5- Managing Perceptions and the Customer Experience CAM 5- Business Body Language CAM 5- Relational Intelligence & Conflict Resolution [+]
Part 2: Please note - Parts 1 & 2 can be taken out of order!! Also note, this course runs approx 3.25 hrs so plan your schedule accordingly! This course is one of two parts. Successful completion of both parts will apply toward the agency's requirement for the 10% Swiss Re and Fireman's Fund E&O discount. * This course is designed to give agents important information to help reduce their exposure to E&O claims. Topics that will be discussed include: • Agency Defenses Documentation • E&O Considerations of Agency Operations • Agency/Carrier Relationships - Law of Agency *Subject to state filings Important - Please Read: To claim the Swiss Re and Fireman's Fund 10% discount, when both parts 1 and 2 are complete, send a copy of both completion certificates to your state independent insurance agents and brokers association. Please see the document on the materials tab marked "Swiss Re Fireman's Fund 10% Discount" for your state contact. [+]
*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. SUMMARY: FEMA has published minimum training and education requirements, as required by section 207 of the Flood Insurance Reform Act of 2004, for all insurance agents who sell Standard Flood Insurance Policies issued through the National Flood Insurance Program (NFIP). This course meets the one-time continuing education requirement for existing licensees. The Course covers the basics of the flood insurance market and reviews the main policy forms that are used in flood insurance today. Finally, the course will review flood zones, general rules and claims, and includes recent NFIP legislative changes. Presenter(s): Tammy Goodman [+]

Visit your National Association website!

Visit the Independent Insurance Agents and Brokers of America, Inc. National Association website for more state specific information on advocacy, education opportunities, conventions, news, and how to plug in by being a member.[+]
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